Last updated: September 2019
Our commitment to your privacy
Tunnelling Journal and TGS Media Ltd are committed to protecting your privacy and security. From time to time we may invite you to supply personal information in order for us to provide you with our services.
We may change this policy from time to time by updating this page, so please check this page regularly. If we make any significant change we will endeavour to notify you by email and will otherwise post an alert that our policy has changed on our website.
Please also refer to the website’s Terms & Conditions
TGS Media Ltd publishes a number of tunnelling industry B2B magazines, including: Tunnelling Journal; North American Tunneling Journal; Australasian Tunnelling Society Journal; and Breakthrough. TGS Media Ltd also publishes a number of tunnelling industry supplements such as WTC Preview and the ITA Activity Report, circulates newsletters regarding the tunnelling industry and runs tunnelling industry conferences.
When, in this policy, we refer to “we,” “us”, “our” we refer to Tunnelling Journal and TGS Media Ltd whose registered address is at The Old Library, Dudley Road, Tunbridge Wells, Kent TN1 1LE, UK. Our registered company number is: 07096957.
Tunnelling Journal, North American Tunneling Journal and Breakthrough are trading names for TGS Media Ltd.
TGS Media Ltd is the data controller in respect of your personal information and is responsible for ensuring that the information we collect, is processed in accordance with relevant data protection laws.
We may change this policy from time to time by updating this page, so encourage you to refer back to it. If we make any significant change we will endeavour to notify you by email and will otherwise post an alert that our policy has changed on our website.
Please also refer to the website’s Terms & Conditions
What information we collect about you
In order to deliver our services, we will need to collect and store your personal information and may need to transfer it to the relevant partner(s), to affiliates of Tunnelling Journal for processing both inside and outside the European Economic Area (EEA). The information we routinely collect from you includes:
Name, job title, company name, address, email address, phone number and payment details when necessary.
How we use your personal information
We will use the information we collect about you to:
- notify you about important new features and changes to our online services;
- to send you information about special offers and promotions we think you’ll find of interest;
- to respond to enquiries and to provide you with the services you request from us;
- to permit you to access our Website;
- for internal record keeping purposes;
- to process payments and, if necessary, collect arrears;
- to provide and improve our customer support services;
- for reporting and analytics; and
- to comply with law
Our lawful basis for processing your information
Performance of a contract
Where you transact with us to about or to buy our products/services we will use your personal information so that we can fulfil your request e.g. to answer your query or to deliver the product to you, take payment and to manage this process.
We are permitted to use for personal data when you give us your consent for us to do so. We will only use your personal data to contact you for direct marketing purposes if you give us your consent to do so.
The law permits us to handle your information where necessary in our legitimate interests provided that this isn’t outweighed by your interests. The reasons we handle your personal information fall into this category as they are essential activities which enable us to run our business efficiently and effectively and to ensure that we communicate with you about things that are most likely to be of interest to you. We rely on our legitimate business interests for the following purposes:
Tunnelling Journal’s magazine, website, newsletter and events to provide technical and valuable information regarding the tunnelling industry that we have a legitimate interest in passing onto professionals who work in the tunnelling industry.
Required by law
In other circumstances we will only use or disclose your personal data under our legal obligation to do so.
Who do we share information with?
Subject to what we say below, we will not pass on your personal details to any third party, including site sponsors or advertisers, without your consent. However, we may provide aggregate statistics about our users, sales, traffic patterns and related site information to our third-party partners (if any), but these statistics will not contain any information about you from which you could be identified.
If you post any personal information to any bulletin boards or forums, this information will immediately be made available to other users throughout the world. If you share any personal information in this way you do so at your own risk.
We may transfer your personal information to purchasers or subsidiaries (and potential purchasers or subsidiaries) if Tunnelling Journal acquires, or is acquired by or merged with, another company. This will enable you, for example, to continue your relationship with Tunnelling Journal despite a change of ownership. We may also need to provide your data to our subscription and other fulfilment agents in order to provide goods or services to you.
Will we transfer your personal information outside the EEA?
On occasion we may transfer your information outside the EEA. Where a country does not have the same level of protection as countries within the EEA, we always demand that those parties to whom we transfer data adhere to the same security procedures that we follow ourselves. If we do send personal information overseas we will make sure that appropriate safeguards are in place to ensure that it is protected in accordance with European data protection law.
TGS Media Ltd transfers email addresses from the personal information it holds to two companies outside the EEA for the purpose of distributing Tunnelling Journal Newsletters to its subscribers. Those two companies are Campaign Monitor Pty Ltd based in Australia and Mailchimp (a trading name of Rocket Science Group) based in the USA.
How long will we keep your information for?
We will retain your personal data for as long as necessary to provide the products and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.
We will keep your personal information for as long as we need it to provide the services and products and communications you request from us.
Where we intend to use the personal information for any other reason than mentioned above, we shall provide you with any other information in relation to that further processing before doing so.
You have the right to make decisions about how we collect and process your information.
If you receive promotional communications from us and would like to opt-out you can do so at any time. You will always be provided with a clear way of opting out on any communication you receive. Alternatively, you can contact us directly via the details provided below.
You have the right to request a copy of all the information we hold about you and to ask us to update or amend any information we hold for you.
You can also request to have your personal information transferred to a third party or to ask us to delete it.
For further information about how these rights apply, or to exercise your rights, please contact our Data Protection Officer at email@example.com, by post to The Old Library, Webster House, Dudley Road, Tunbridge Wells, Kent, TN1 1LE, UK, or call (44) 1892 522 585.
The use of ‘Cookies’
What is a cookie?
Cookies are text files which contain information about your internet usage that is held in your browser or on your computer’s hard drive. There are different types of cookie: some are essential for the site to operate properly, whereas others are aimed at enhancing and personalising your user experience. Cookies can help us to understand how consumers are interacting with our website, which helps us to improve our site and to deliver a better service to you.
What types of cookies do we use?
- Strictly Necessary Cookies
These cookies are essential to enable you to move around the website and use its features. Without these cookies, we cannot provide some of the basic functionalities of our website.
- Performance Cookies
These cookies generally collect information about how visitors use our website, for instance which pages visitors go to most often, and the pages that they don’t. This helps us to understand and improve the site, so it is easy to use and includes helpful content. They also allow us to fix bugs or glitches on the website. These cookies don’t collect information that identifies visitors, so we can’t identify you individually. We use Google Analytics to track usage of our websites and interaction with our newsletters. For example, to see what content you click on, so we can analyse what content is of most interest to our audience.
- Functionality Cookies
These cookies allow our website to remember the choices you make as you browse the site. They provide more enhanced and personal features. The information collected is anonymised and they cannot track your browsing activity on other sites once you leave our site.
How to turn off cookies
If you have any questions about how we handle your personal information or are unhappy about how we have done so, you can email us at firstname.lastname@example.org or write to us at:
TGS Media, The Old Library, Dudley Road, Tunbridge Wells, Kent TN1 1LE, UK
If you are in any way unhappy with the manner in which we have handled your personal information, you have the right to complain to the Information Commissioner’s Office.